Not what you were looking for?

Email

Can I print or make a PDF of my campaign?

We don’t have a handy print feature — yet. How to create a PDF of a campaign 1. The campaign MUST be SENT and the original (not OpenGen) version. You cannot create a PDF of a Draft, Scheduled, or OpenGen campaign. 2. Click the three dots to the right of

All About Archives

Archiving your campaigns in Robly is simple. You’ll find a link to your archived campaigns by clicking on Emails > View Archives: Clicking this link will open a new window to your Archive Page, which gets indexed by Google: How Do I Remove An Archive Listing? To remove a campaign

How do I add bullets (or other characters and symbols) to my campaign?

Bullets can be found in two places: the bulleted list button and the character menu in the WYSIWYG text editor:   If you’re using our original editor, follow these instructions: Bullets can be found in two places: the bulleted list button and the character menu in the WYSIWYG text editor:

Why is my first campaign taking so long to send?

At Robly, we stage (or throttle) email campaigns. If we didn’t do this, ISP’s would get very mad at us and block all our IP’s. Why is my first email taking so long to send? To protect ourselves from SPAMMERS who could ruin the reputation of our IP’s for everyone

All About Lists

Here are a few links to some of our most popular questions about lists: How do I make a new list? How do I clear or delete a list? How do I edit, rearrange, or add a list to my signup form? How do I combine or merge lists? How

Does Robly have free stock images I can use?

Please note this option only exists in our newest editor. If you’re still using our original editor and would like to upgrade for free, email us at support[at]robly.com. To find free images, click any image in your campaign and click Change Image: Then, click on Search Free Photos: You can also find

How do I send to multiple lists?

Once you have created a new list and added contacts to that list, simply design your campaign and add your recipients. Go to Email > Campaigns and either Create a New Campaign or edit a draft verison. Next to Recipients, click Edit Recipients. If you only want the campaign to go out to specific lists,

How do I copy a campaign?

**YOU CANNOT DUPLICATE OPENGEN CAMPAIGNS. YOU MUST DUPLICATE THE ORIGINAL!** 1) Click Email > Campaigns in the left-hand navigation. 2) Click the three dots to the right of the campaign you want to copy. Click either Copy or Copy As. 3) If you click Copy, you will see a pop-up box. Name the campaign, and

Can I auto-push campaigns to my Facebook, Twitter, and LinkedIn accounts?

Yes. You can connect your Robly account to your personal and business Facebook pages. However, you must connect via your personal page in order to also connect it to your business page(s). You can do this at the bottom of the campaign builder in Sending Options > Choose Sending Options > Social Sharing.