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Email

Why am I not receiving test emails?

If you’re not receiving test emails, the first thing you should do is: Check your SPAM folder. In Gmail, also check your PROMOTIONS folder. Test emails can go missing for a few reasons: They’re in your SPAM folder because you’re using a new system or your email provider is interpreting

All About A/B Variant Testing

A/B testing (sometimes called split testing) is sending and comparing two versions of an email campaign to see which one performs better. You compare two email sends by creating two or more variants (let’s call them A and B) and then send each one to a sample portion of your list at

How do I use global styles?

Global styles lets you save combinations of font and color styling and apply them to your campaigns. A saved combination of colors and fonts is called a Theme. Create a New Theme Click on the Styles tab in the drag and drop editor, and name your theme in the text box

How do I label/organize/filter my campaigns?

To label, organize, and filter your campaigns, you will use these boxes in Email > Campaigns. To Create New Labels or Edit/Delete Existing Labels: To create a label for your campaign(s), click the Options dots > Modify Labels: Type the label name in the box you want to add (ex. Visitors),

How do I set up a Forward to a Friend button?

**If the screenshots you see here don’t match what’s on your screen scroll down for instructions in our original editor.** First, drag a button into your campaign: Then, click on the button and find Link Type on the right hand side: In the URL field, type ‑‑FORWARD_LINK‑‑ (but do NOT copy/paste from here, you must type using

All About DMARC

What it is: All email domains have policies that determine if incoming messages should be accepted (delivered) or rejected (not delivered). DMARC (Domain-based Message Authentication, Reporting, and Conformance) is one of these policies. If an email’s authentication fails in certain cases, DMARC takes effect. What it does: Prevents phishing, spoofing, and

How to Caption an Image – Video

If you are using our newest editor, unfortunately this feature is not available.  *Please note that you cannot currently caption an image within a text module*