lists
What is an updated record?
An updated record is basically a contact that already exists in your Robly account. If it gets updated, that means that information surrounding the contact has been changed, added to, or modified in some way. For example, if you import the record: support[at]robly.com with no other information, the first time
How do I delete or clear a list?
Click Audience > Lists > View Lists from the left-hand navigation. Hover over Options for any list, and choose Clear or Delete. If you pick Clear You will be clearing contacts out of that list ONLY. Contacts in any other existing lists will stay there. This cannot be undone. If you pick Delete You have
What types of lists does Robly allow?
Robly is intended to be an opt-in email marketing service. We allow lists of opted-in subscribers (we will not require you to have them re-opt-in when you switch), and actual customers from the last 12 months. For examples of good and bad lists, click here. Old, unengaged lists cause most
Managing Contacts and Lists
By going to Audience > Contacts, you can export, import, or add new contacts—as well as edit contact information. You can also filter contacts by status, list, segment, and/or tag. From Audience > Lists, you can view Audience Growth in the chart at the top, and you can create new lists. By
What Are Segments?
Segmenting is splitting up your list into smaller parts, based on the interests or characteristics of your subscribers. That way you can send more targeted mail, which will lead to greater engagement. You can create segments based on information in your database — like zip code, state, industry, gender, demographics,
